Dashboard for Query/Grievance Handling (Recording and Addressing)
Updated data as on 17-01-2021
(Data updated starting from 1st November 2020)
Particulars | Details (nos./ time in no. of days) |
---|---|
Time Limit prescribed as per the Public Service Guarantee Act (as per West Bengal Right to Public Services Act, 2013) |
15 |
Total Number of Queries Received | 32 |
Total Number of Queries responded | 32 |
Average time taken to respond to queries | 1.77 |
Median time taken to respond to queries | 1 |
Minimum time taken to respond to Query | 0.25 |
Maximum time taken to respond to Query | 6 |