Dashboard for Query/Grievance Handling (Recording and Addressing)
Updated data as on 21-04-2021
(Data updated starting from 1st November 2020)
Particulars | Details (nos./ time in no. of days) |
---|---|
Time Limit prescribed as per the Public Service Guarantee Act (as per West Bengal Right to Public Services Act, 2013) |
15 |
Total Number of Queries Received | 57 |
Total Number of Queries responded | 57 |
Average time taken to respond to queries | 2.08 |
Median time taken to respond to queries | 2.00 |
Minimum time taken to respond to Query | 0.25 |
Maximum time taken to respond to Query | 7 |